Frequently Asked Questions.

Our Underwear

How can lightweight underwear be so absorbent?
The two aren’t mutually exclusive. By offering cutting edge technology in the world of absorbent and waterproof fibres in stylish silhouettes, we created a product that is discrete, modern and highly effective.
Can these undergarments replace adult diapers?
Viita undergarments come in three absorbency levels: light, medium and super. The multi-layer system is odourless, has antibacterial properties and can absorb up to 118 mls of liquid. And it’s so thin that you can’t even feel it! Therefore, Viita underwear can definitely replace adult diapers as long as the leaks aren’t too abundant. The style and protection offered by Viita undergarments is the perfect solution for women and men seeking a stylish look that doesn’t compromise protection and comfort.
Who are Viita products for?
Viita underwear are for women and men looking for stylish protection against bladder incontinence.
Where are the undergarments made?
The women’s styles are made in Canada while the men’s styles are made in China.
Where can I buy Viita protective underwear?
The entire line is available in our e-shop. If you’d prefer to shop in-store, you can find Viita undergarments in select retailers, including Jean Coutu (Quebec), London Drugs, I.D.A. Pharmacy, Lovell Drugs and Pharmasave (Canada) and CVS Pharmacy (United States).

Our Story

What’s the inspiration behind the Viita line?
Founder Raquel Tulk developed the idea as part of a final project in the Fashion Merchandising program at Montreal’s LaSalle College. During a discussion with her aunt, a gynaecologist, Raquel learned a surprising statistic: One in three women are affected by bladder leaks and protective undergarment options are limited. She decided to present, as part of her project, a collection of highly absorbent undergarments designed around three pillars: performance, comfort and elegance. And yes, she won first place.
How did the idea come to market?
Following the success of her school project, Raquel decided to bring the idea to market and come to the aid of women suffering from bladder incontinence. She teamed up with a Canadian laboratory to develop the absorbent technology. Raquel then appeared on the French-Canadian version of Dragon’s Den to present the project, which she’d been working on for two years at that point. She piqued the curiosity of businesswoman Danièle Henkel who became an official business partner. The line of protective undergarments was launched in 2010 as DRC. In 2016, DRC was re-named Viita.
What is the significance of the name Viita?
It’s from the French “vie ta,” which translate to “live your,” as in live your freedom, you dignity, your life.
Can we foresee novelties in the coming months?
The range is growing! We are attentive to market demands. And that’s why we are currently working on a new line that will soon be offered on the sport / performance side.

Urinary Incontinence

What causes bladder leaks?
There are different types of incontinence affecting both men and women. It is, however, more common in women due to anatomy and pregnancy, which can cause a weakening of the pelvic floor. In men, causes are varied, and can include prostate cancer, prostatic hypertrophy, and loss of mobility due to age, obesity or an accident. There are also urological (irritation, cystitis), neurological (multiple sclerosis, Parkinson’s) and idiopathic (with no apparent physical or neurological condition) causes.
Can bladder incontinence be cured?
Talk to your doctor. Depending on the type of incontinence and severity, prescription medication can help, especially in the case of an overactive bladder, for example. Muscular re-education through physiotherapy or electric stimulation can strengthen the pelvic floor and help minimize the occurrence leaks. Finally, Viita protective undergarments can help keep you dry and confident so you can live your life worry-free.
Is there anything I can do to prevent leaks?
Yes! Here are a few tips and tricks.

  • Drink more water and limit coffee and soda consumption.
  • Lead an active lifestyle to maintain a healthy weight.
  • Limit alcohol consumption and don’t smoke.

Wear Viita protective underwear to minimize the discomfort caused by leaks.

Shipping

Do you offer free shipping?
Yes!

Canada

Free shipping on orders of $50 CAN or more

United States

Free shipping on orders of 50 $ US or more

International

Free shipping on orders of 50 $ US or more

What are the shipping rates?
Shipping rates are fixed by region: Canada : $3 CAD United States : $5 USD International : $7,50 USD
When will my order arrive?
Orders shipped via UPS arrive within 3 to 5 business days while orders shipped with Canada post take up to 14 business days to arrive.

International orders: Our prices do not include any fees (which vary from country to country), so any import taxes, duties, brokerage fees, and VATs are collected by the local shipping company upon delivery. If you get your package and don’t want to pay those fees, we won’t be able to refund you.

Returns and exchanges

Do you accept returns or exchanges?
For hygienic reasons, we cannot accept returns or exchanges.

Questions?

Free Shipping

Delivery is free for orders over $50*

International shipping

Doorstep delivery to almost anywhere in the world

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