Frequently Asked Questions.

Our Underwear

What quantity of liquid can Viita undergarment absorb?
Our undergarments have 3 levels of absorption. You can choose the one that fits you!

Is the absorbent strip comfortable?
Absolutely! The gusset is integrated right into the underwear, no need to remove it. Not only is it comfortable but it moves with your body, meaning you won’t wake up with a pad stuck to your forehead! Note that the pad gets a tiny bit thicker the more the higher the flow level.
Do all style works with periods?
All our styles are made to absorb a light to moderate flux. It is important to choose the black underwear if used in this case since there’s no anti-stain in the beige ones.
What level of absorption is recommended when training?

For sweat, the first level of absorption should work just fine! If you sometimes suffer – like a majority of women – from leaks during intense efforts, you could also have the moderate level.

Urinary Incontinence

What causes bladder leaks?
There are different types of incontinence affecting both men and women. It is, however, more common in women due to anatomy and pregnancy, which can cause a weakening of the pelvic floor. In men, causes are varied, and can include prostate cancer, prostatic hypertrophy, and loss of mobility due to age, obesity or an accident. There are also urological (irritation, cystitis), neurological (multiple sclerosis, Parkinson’s) and idiopathic (with no apparent physical or neurological condition) causes.
Can bladder incontinence be cured?
Talk to your doctor. Depending on the type of incontinence and severity, prescription medication can help, especially in the case of an overactive bladder, for example. Muscular re-education through physiotherapy or electric stimulation can strengthen the pelvic floor and help minimize the occurrence leaks. Finally, Viita protective undergarments can help keep you dry and confident so you can live your life worry-free.
Is there anything I can do to prevent leaks?

Yes! Here are a few tips and tricks.

  • Drink more water and limit coffee and soda consumption.
  • Lead an active lifestyle to maintain a healthy weight.
  • Limit alcohol consumption and don’t smoke.

Wear Viita protective underwear to minimize the discomfort caused by leaks.

Shipping

Do you offer free shipping?

Yes!

Canada

Free shipping on orders of $50 CAD or more

United States

Free shipping on orders of 100 $ USD or more

International

Free shipping on orders of 150 $ USD or more

What are the shipping rates?

Shipping rates are fixed by region:
Canada : $5 CAD
United States : $8 USD
International : $13 USD
Australia : $40 USD

When will my order arrive?

Orders shipped via UPS arrive within 3 to 5 business days while orders shipped with Canada post take up to 14 business days to arrive.

International orders: Our prices do not include any fees (which vary from country to country), so any import taxes, duties, brokerage fees, and VATs are collected by the local shipping company upon delivery. If you get your package and don’t want to pay those fees, we won’t be able to refund you.

Returns and exchanges

Do you accept returns or exchanges?
For hygienic reasons, we cannot accept returns or exchanges.

Questions?

Free Shipping

Delivery is free for orders over $50*

International shipping

Doorstep delivery to almost anywhere in the world

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